|
|
|
Users
Administer system user settings -
Manage users and their login credentials
and export users' information.
- Corporate Users
Manage corporate users and their login credentials.
- Brand Users
Manage Brand Users1 and their login credentials.
- Regional Users
Manage regional users and their login credentials.
- Franchise Users
Manage franchise users and their login credentials.
- Suppliers
Manage suppliers' information along with the products they supply.
- Import Users
Import users using CSV/TXT file.
- Export
Export users' information to XML/CSV/Excel.
Access Control
Manage logs for actions performed, define users roles and permissions and modifications made in
different entities of the system. You can set filter parameters to view log reports corresponding to
the desired criteria.
- Roles
Define user roles and associate privileges with them.
- User Account
Summary
View account details of all user categories for a selected duration.
- User Status Logs
View status logs for system users for a defined duration.
- Login Logs
View detailed login reports of various system users for a selected duration.
- Deleted Logs
View detailed records of deleted entries for a defined duration.
- Export Logs
View records of system exports in a selected duration.
- Form Generator Logs
View logs of activities done through Form Generator.
- Web Form Generator
Logs
View logs of activities done through Web Form Generator.
- Tab Generator Logs
View logs of activities done through Form Generator for Tabs.
- Library Logs
View download details of specific library documents.
- The Hub Searched Logs
View records of searches performed by different system users on The Hub module.
- News Logs
View records of news items downloaded by various users.
Area / Region Management
Create and Manage Area / Region.
Brand Management
Create and Manage Brand
Franchise Location
Use franchise location admin section, to add new franchise locations as well as manage the existing
ones.
Configuration
Manage generic settings of the system- set default theme, manage offensive keywords list, configure
Email settings and manage call attributes.
Sales
Manage leads, lead sources, lead attributes, email campaign triggers, virtual brochure settings,
marketing costs and broker details etc.
FDD Management
FDD displays the inclusive information about the franchisor and the franchise organization. Manage
FDD documents, FDD Email templates, ITEM-23 Receipts and other related details.
Opener
Manage checklists of important tasks and items for opening a franchise store, configure
customizable fields of the form to be filled while store opening, and also manage task alert
frequency.
Info Manager(-)
Manage track of records and legal information pertaining to a franchise outlet. Track franchise
performance, contract expirations, transfers, renewals, and terminations.
The Hub
Manage settings for various sections in The Hub module. Configure Library items, Forum posts, News
items, and also conduct surveys. Manage news logs, document library, and auto alerts.
Support
Manage settings to handle issues raised by franchise users and provide answers for frequently asked
questions. Use these settings to resolve problems faced by franchisee users while handling their
operations.
Training
Manage course material and quizzes for online training of various system users. Upload course
documents, videos, or presentations, and prepared quizzes for learner’s assessment.
Finance
Configure different administrative settings of Financials module- setup Finance preference, define agreement versions for corporate, regional, franchise, and specify documents which should be uploaded.
Visits
Manage Visits setting required for performance audits.Configure Visit Forms , audit questions,
action items,Consultant’s role, task reminder alerts, and scoring system.
Address
Create and Manage Address
Print Ads
Customize localized print collateral, configure payment gateway, UPS Online Shipping account, media
library and maintain purchase orders.
Shop
Maintain product inventory, manage billing/shipping details and purchase orders.
Surveys
Manage customer feedback and Listen360 survey configuration
Zip / Postal Code Locator
Zip / Postal Code Locator section facilitates you to add new zip codes and manage the existing
ones.
- Add New
Add a new zip / postal codes for a state/province.
- Associate
Associate Zip / Postal codes with franchise locations.
- Reassign
Reassign zip / postal codes from terminated franchisees.
- Export
Use this option to export the zip / postal codes of a franchisee.
- Zip / Postal Codes
Lookup
Lookup for the franchise ID associated with the zip codes within specific covering range.
- Configure Covering Range
for Zip / Postal Codes Lookup
Configure the distance that will be used as a default value for searching the franchisees
belonging to the particular zip / postal code.
Hidden Links
Manage specific customizable items of various modules of FranConnect system. These settings are
visible only to system administrators who have authority to configure them.
|