FranConnect
System Requirements
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Below are the system requirements and supported platforms for FranConnect web and mobile applications. Also included is system compatibility with third-party applications.

FRANCONNECT SYSTEM COMPATIBILITY

Desktop

DESKTOP

Windows 10 Windows 10
Resolution: 1366 x 768
Chrome 107 Chrome 118
Firefox 106.1.0 Firefox 118
MacOS 12.4: Big Sur 11 MacOS 13.2.1: Ventura
Resolution: 2560 x 1600
Chrome 107 Chrome
118
Firefox 106.1.0 Firefox
118
Windows 10 Chromebook
Resolution: 1536 x 864
Chrome 107 Chrome
118
Mobile

Mobile

Android 9 and Above Android 9 and Above
Chrome 106 Chrome
118
IOS 15 or later IOS 15 and Above
Chrome 106 Chrome
118
Note:

FranConnect Web has limited support on mobile tablet (iPad and Android tablet) browsers. User experience is not optimal on iPad/tablet browsers and FranConnect recommends using FranConnect mobile apps.

FRANCONNECT MOBILE APPS

To ensure the best user experience including the latest performance enhancements and bug fixes, FranConnect recommends updating mobile apps to the latest version from the app store.

iPhone

IOS mobile APP (Version/supported apps)

Supported Device - iPhone X & above, iPad & iPad Air
FranConnect Field Ops app FranConnect Field Ops app
Version 22.0.4
IOS 15 or Above
FranConnect CRM app FranConnect CRM app
Version 16.0.0
IOS 15 or Above
FranConnect app FranConnect app
Version 17.0.0
IOS 15 or Above
Android based phone

Android mobile APP (version/supported apps)

Supported Device - Samsung Galaxy S series, Google Pixel 6 & above
FranConnect Field Ops app FranConnect Field Ops app
Version 22.0.5
Android 10 and Above
FranConnect CRM app FranConnect CRM app
Version 16.0.3
Android 10 and Above
FranConnect app FranConnect app
Version 17.0.2
Android 10 and Above

FRANCONNECT THIRD-PARTY APPLICATION INTEGRATIONS

Outlook calendar sync Outlook calendar sync
Windows 10 Windows 10
  • Microsoft Outlook 365-cloud
FranConnect for Outlook FranConnect for Outlook
Windows 10 Windows 10
MacOS : Big Sur 11 MacOS : Ventura
  • Microsoft Outlook 365-cloud

File Format Supported

Training Sales
  • .flv
  • .swf
  • .wmv
  • .mpeg
  • .mpg
  • .avi
  • .mov
  • .jpg
  • .jpe
  • .jpeg
  • .gif
  • .heic
  • .dwg
  • .pdf
Training Hub
  • .gif
  • .jpg
  • .jpeg
  • .png
  • .tif
  • .tiff
  • .dwg
  • .pdf
  • .xls
  • .csv
  • .xlsx
  • .mov
  • .mpeg
  • .mpg
  • .swf
  • .flv
  • .mp4
  • .wmv
  • .heic
Training Training
  • .html
  • .htm
  • .ppt
  • .pptx
  • .pps
  • .ppsx
  • .wmv
  • .avi
  • .mov
  • .pdf
  • .swf
  • .flv
  • .dwg
  • .mp4
  • .zip
  • .mp3
  • .heic
Training Info Manager
  • .gif
  • .jpg
  • .jpeg
  • .png
  • .heic
  • .tif
  • .tiff
  • .dwg
  • .pdf
  • .xls
  • .csv
  • .xlsx
  • .Mov
  • .mpeg
  • .mpg
  • .swf
  • .flv
  • .mp4
  • .wmv
  • .Numbers
  • .Key
Training Field Ops
  • .csv
  • .xls
  • .xlsx
  • .exe
  • .ppt
  • .pptx
  • .pps
  • .ppsx
  • .flv
  • .dot
  • .dotx
  • .doc
  • .docx
  • .msg
  • .eml
  • .psd
  • .rtf
  • .mov
  • .dst
  • .pages
  • .numbers
  • .key
  • .heic
  • .pdf
  • .zip
  • .mp4
  • .avi
  • .wmv
  • .txt
  • .bmp
  • .gif
  • .jpeg
  • .jpg
  • .png
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